Lumavery

Terms of Use — Lumavery

The rules that apply when you use this website or engage Lumavery for accommodation and related hospitality services.

Contents

1. Who we are

Lumavery is operated by a registered South African company.

This website, lumavery.site, and the boutique hotel trading as Lumavery are operated by Lumavery Boutique Hospitality (Pty) Ltd, a Proprietary Limited (Pty Ltd) duly registered with the Companies and Intellectual Property Commission (CIPC) under registration number 5883159125, with its registered physical address at 48 Belgravia Crescent, Quigney, 5201 East London, South Africa. You may contact us at [email protected] or +27 43 258 5228. Our Tax Reference Number is 6880523638.

2. Acceptance of these terms

By using this site or booking with us, you agree to these terms.

These terms of use ("Terms") govern your access to and use of lumavery.site and any enquiry, reservation or booking made with Lumavery through the website, by telephone, or by email. By browsing the site, submitting the contact form, subscribing to our mailing list, or making a booking enquiry, you accept these Terms in full. If you do not agree to them, please do not use the website or our services.

3. What Lumavery offers

We are a boutique hotel offering accommodation and related guest services.

Lumavery operates a boutique hotel offering overnight accommodation, guest amenities, and related hospitality services described from time to time on the website. Descriptions, photographs, room availability, rates and packages published on lumavery.site are provided for general guidance and are subject to change without notice. Final terms of any stay are those confirmed at the time of booking.

4. Enquiries, bookings and reservations

Bookings are confirmed only once we accept them and any required deposit is received.

The website enables you to enquire about availability and request a reservation. A booking is not binding on Lumavery until we have issued written confirmation and, where applicable, received the requisite deposit or payment in full. We reserve the right to decline any booking request at our discretion, including where information supplied is incomplete or inaccurate. Cancellation, amendment, deposit and no-show terms applicable to a confirmed booking will be communicated at the time of confirmation and form part of the contract for that stay.

5. Acceptable use of this website

Use the site lawfully and do not try to disrupt or exploit it.

You agree not to use lumavery.site for any unlawful purpose, to transmit malicious code, to attempt unauthorised access to our systems, to scrape or harvest data from the site, or to submit false, misleading or fraudulent information through any form on the site, including the contact form or subscription form. We may suspend or restrict your access to the website where we reasonably believe these Terms have been breached.

6. The contact form and email subscription

We describe here, in practical terms, the two ways the site collects your information.

The website offers a contact form through which you may submit enquiries, including your name, email address, telephone number and the content of your message, which is routed to Lumavery for the purpose of responding to your query or booking request. Separately, the website offers an email subscription facility through which you may provide your email address to receive news, offers and updates from Lumavery. Submission of either form is voluntary and constitutes your instruction to us to process the information supplied for the stated purpose. Full detail on the legal basis, retention and your rights in respect of this processing is set out in our Privacy Policy, which forms part of your agreement with us when you submit either form.

7. Intellectual property

The content on this site belongs to us or our licensors.

All text, images, logos, graphics, the Lumavery name and mark, and the overall design of lumavery.site are the property of Lumavery Boutique Hospitality (Pty) Ltd or its licensors and are protected by South African copyright, trade mark and other applicable laws. You may view and print material for personal, non-commercial use only. No other reproduction, distribution or commercial use is permitted without our prior written consent.

8. Links to third-party sites

We are not responsible for sites we merely link to.

The website may contain links to third-party websites, including payment processors, mapping services or partner businesses. These links are provided for convenience only. We do not control and are not responsible for the content, availability or privacy practices of any linked third-party site, and inclusion of a link does not imply endorsement.

9. Disclaimer of warranties

The website is provided on an "as is" basis.

While we take reasonable care to keep information on lumavery.site accurate and up to date, we make no warranty, express or implied, that the website will be uninterrupted, error-free, or free of viruses, or that content, pricing or availability displayed is at all times current or complete. Nothing in this clause excludes any warranty or right that cannot lawfully be excluded under the Consumer Protection Act, 2008, where that Act applies to your use of our services.

10. Limitation of liability

Our liability is limited to the extent the law allows.

To the maximum extent permitted by law, Lumavery Boutique Hospitality (Pty) Ltd shall not be liable for any indirect, incidental or consequential loss arising out of or in connection with your use of the website or of our services, save where such loss arises from our gross negligence, wilful misconduct, or as a result of a right conferred on you that cannot be excluded under South African law, including the Consumer Protection Act, 2008.

11. Indemnity

You agree to compensate us for losses caused by your misuse of the site.

You agree to indemnify and hold Lumavery Boutique Hospitality (Pty) Ltd, its directors, employees and agents harmless against any claim, loss or expense arising from your breach of these Terms or your unlawful use of the website.

12. Personal information

Any personal information you give us is handled under POPIA.

Personal information collected through the contact form, the email subscription, or in the course of making a booking is processed in accordance with the Protection of Personal Information Act, 4 of 2013 ("POPIA"), as set out fully in our Privacy Policy available on this website. That policy explains what we collect, why, how long we keep it, and how you may exercise your rights as a data subject, including the right to lodge a complaint with the Information Regulator.

13. Changes to these terms

We may update these Terms from time to time.

We may amend these Terms periodically to reflect changes in our services, legal requirements or operating practices. The version published on lumavery.site at the time of your use of the site or your booking governs that use. We encourage you to review this page from time to time.

14. Governing law and jurisdiction

These Terms are governed by South African law.

These Terms and any dispute arising from or in connection with them or your use of the website or our services shall be governed by and construed in accordance with the laws of the Republic of South Africa. You and Lumavery submit to the non-exclusive jurisdiction of the South African courts having competent jurisdiction.

15. How to contact us

Questions about these Terms can be sent directly to us.

Lumavery Boutique Hospitality (Pty) Ltd (Proprietary Limited (Pty Ltd)), trading as Lumavery
Registration number: 5883159125
Address: 48 Belgravia Crescent, Quigney, 5201 East London, South Africa
Email: [email protected]
Telephone: +27 43 258 5228